Truly the only disadvantage of going a federal education loan is that you don’t need to the ability to choose your own servicer

You’d excel in preserving information regarding discussions which you possess, such as the day, day, and you will factual statements about the customer service user that you spoke which have. Including save your self copies of any characters, expense, or emails regarding your account.

Ideas on how to accept problems that have EdFinancial?

You could approach the Federal Student Aid Ombudsman Group if a complaint fails to help. But this should only be used as a last resort. All the information on the Ombudsman Recommendations Record before you contact them. You could use the following means to contact them:

Simple tips to contact EdFinancial student loan servicer

They work regarding 8 good.yards. to 8:31 p.meters. Et of Friday so you’re able to Thursday and you can away from 8 an excellent.yards. to help you 6 p.m. Et to the Fridays.

This isn’t good news to have borrowers since if your face any problems with EdFinancial then you can’t do just about anything.